Privacy Policy
Privacy Policy – Elementa Integrative Therapy
Effective Date: 16.01.2026
At Elementa Integrative Therapy, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you interact with our services, including online bookings and website use.
1. Information We Collect
We may collect personal information such as:
Name, email, phone number, date of birth
Health information relevant to your treatment (medical history, injuries, conditions)
Payment information for sessions
2. How We Use Your Information
We use your information to:
Provide and manage your treatment sessions
Communicate with you about appointments, reminders, and follow-ups
Comply with legal obligations
Improve our services
3. Sharing Your Information
We will not sell or share your personal information with third parties for marketing. We may share your information if required by law or to provide your care (e.g., with healthcare providers involved in your treatment).
4. Storing Your Information
Your information is stored securely in Cliniko and other secure systems. We take reasonable steps to protect your data from unauthorized access, loss, or misuse.
5. Your Rights
You have the right to:
Access your personal information
Request corrections to your data
Request deletion of your data (where legally allowed)
To exercise these rights, please contact:
Email: elementa.therapy@gmail.com
Phone: +61 402577386
6. Online Booking & Cookies
When using online booking:
Your information is collected only to manage appointments and communicate with you
Our website may use cookies to improve your experience; these do not track personal health information
7. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website, and the effective date will be updated.
8. Contact Us
If you have questions about this privacy policy or how your information is handled:
Marcia Orellana
Email: elementa.therapy@gmail.com
Phone: +61 402577386